Cancellation & Refund Policy
If you have to cancel a confirmed appointment, please provide at least 24 hours advance notice to ensure you will receive a credit towards a new booking (you can cancel your appointment in your online account or through the Appointment Confirmation email). Any cancellations made with less than 24 hours advance notice, and no-shows, will not receive a refund or credit towards a new booking. If you have any questions about this policy or rescheduling your session, please email info@7hsb.com
Disclaimer
Precautions for each type of service are listed on the service description pages. You agree that you have read and understand and agree to comply with these Precautions. Sound Bath and Vibro-Acoustic Sound Lounge sessions and any of 7th Heaven Sound Baths, LLC personnel and products do not diagnose, cure, prevent or treat physical or mental disease. Our services are not a replacement for medical or psychiatric care and should only be used in combination with lifestyle management and medical management by an appropriate health care professional. The information and offerings by 7th Heaven Sound Baths, LLC have not been evaluated by any government agency or regulatory organization. You agree to take full responsibility for any outcomes that may occur as a result of participating in any session or treatment presented on our website or in our Studio. You also agree to take full responsibility for your own health and well being and acknowledge that, if you have emotional or health issues you are experiencing before, during or after the Sound Therapy session, you may need to see a medical practitioner to assist you.
Privacy Policy
At 7th Heaven Sound Baths, (“Company)”, accessible from www.7thheavensoundbaths.com and www.7hsb.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy page contains types of information that is collected and recorded by 7th Heaven Sound Baths and how we use it. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.7thheavensoundbaths.com and www.7hsb.com.
If you have additional questions or require more information about our Privacy Policy, please contact us at:
7th Heaven Sound Baths, LLC
725 W Granada Blvd, Suite 11
Ormond Beach, FL 32174
email: info@7hsb.com
phone: 386-434-3106
The Company’s website is an Information, Appointment Scheduling and Appointment Booking site. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. The information we may ask you to provide may include:
Your first and last name
Your contact information (mailing address, email address, phone number)
If you purchase products or services from us, we collect billing and credit card information This information is necessary to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These many include: (a) registering for an account; (b) sending us an email message; (c) scheduling a Vibro-Acoustic Therapy session; (d) submitting your credit card and payment information when ordering and purchasing products or services.
How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate and maintain our website
Improve, personalize and expand our website
Understand and analyze how you use our website
Develop new products, services, features and functionality
Communicate with you, either directly, or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Log Files
7th Heaven Sound Baths follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and is a part of the hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. the purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, 7th Heaven Sound Baths may use ‘cookies’. These cookies are used to store information including visitors’ preferences, and the page on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. During times when we are using cookies, a notice will appear when opening any page on the website.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
California Residents
If you are a California resident, you have rights under the CCPA (California Consumer Privacy Act) and the CPRA (California Privacy Rights Act).
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following with respect to their own personal information:
The right to access - you have the right to request copies of your personal data.
The right to rectification - you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete
The right to erasure - you have the right to request that we erase your personal data, under certain circumstances
The right to restrict processing - you have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to data portability - you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us in writing by email at: info@7hsb.com
Children’s Information
The Company does not knowingly collect any Personal Identifiable Information from anyone under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Sharing Information With Third Parties
The Company does not sell, lease or rent its customer lists to third-parties. The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third-parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect or defend the property or rights of the company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
Changes To This Statement
The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our 7th Heaven Sound Baths, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.